Transfer times may vary depending on the destination country and the chosen payout method (cash pickup, bank deposit, e-wallet, or home delivery). Most transfers are completed promptly once the payment has been confirmed.

To register, you only need one of the following valid identification documents: • Passport • Swiss or EU residence permit • Swiss driving licence • Swiss or EU identity card

Yes. MoneyMax is a Swiss-registered company and a member of SRO PolyReg, ensuring reliable and transparent service. All transactions are processed through secure Swiss banking and regulated payment channels.

Yes. Our app is entirely digital — you can use it from your mobile phone or computer anywhere in Switzerland, 24 hours a day.

You can pay using your debit card, a Swiss bank transfer, or Twint simply choose the method that suits you best.

Yes. You can follow the status of your transfer in real time directly within the app. Once the payout is completed, the confirmation will appear in your transaction details.

You can contact us easily by email or directly through the app. Our customer support team is ready to assist you and will respond as quickly as possible.